Privacy Policy

Effective date: 1 April 2026

Art Dubba is a sole-trader business based in the UK. We are committed to protecting your personal data and respecting your privacy in line with UK GDPR and the Data Protection Act 2018.

1. Who We Are and How to Contact Us

Business name: Art Dubba (sole trader) Address: 115 Canterbury Road, Harrow, HA1 4PA Email: info@artdubba.co.uk

If you have any questions about this policy or how we use your data, please contact us at the details above.

2. What Data We Collect

We may collect:

  • Contact details (name, email address, postal address, phone number)
  • Order and payment details (products ordered, billing and shipping addresses, payment method information handled securely via our payment providers)
  • Account details if you create an account (login email and password — passwords are stored securely by Shopify)
  • Communications with us (emails, form submissions, social media messages)
  • Technical data (IP address, browser type, device information, approximate location, and data collected via cookies and similar technologies)

3. How We Collect Your Data

We collect data when you:

  • Place an order on our website
  • Create an account
  • Join our mailing list or sign up for marketing communications
  • Contact us via email, forms, or social media
  • Browse our website (via cookies and similar technologies)

Our store is hosted on Shopify, which provides our e-commerce platform and may process your personal data as a service provider on our behalf.

4. How and Why We Use Your Data

We use your data to:

  • Process and deliver your orders, including taking payment, arranging shipping, and providing order updates (contractual necessity)
  • Respond to your enquiries and provide customer support (legitimate interests and contractual necessity)
  • Send you marketing emails where you have opted in, such as news, offers, and new product updates (consent)
  • Improve and secure our website, services, and customer experience (legitimate interests)
  • Comply with legal obligations, including tax and accounting requirements (legal obligation)

We will only use your personal data where we have a lawful basis to do so under UK GDPR.

5. Sharing Your Data

We may share your data with carefully selected third parties who help us run our business, including:

  • Shopify — our store platform and hosting provider
  • Payment providers — to handle payments securely (for example, Stripe, PayPal, Klarna)
  • Delivery companies and couriers — to deliver your orders
  • Email and marketing tools — if you have opted in to receive marketing from us (for example, Klaviyo or Mailchimp)
  • Analytics tools — to understand how our website is used and improve your experience (for example, Google Analytics)
  • Professional advisers — such as accountants or legal advisers, where necessary

These providers only use your data to perform services on our behalf and are required to keep it secure. Where data is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place.

6. Marketing

If you opt in, we may send you emails about our kits, offers, workshops, and news. You can opt out at any time by clicking "unsubscribe" in any of our emails or by contacting us at info@artdubba.co.uk. We will never send you marketing emails without your consent.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Make the site work properly and keep it secure
  • Remember your preferences and basket
  • Analyse website performance and usage (for example, via Google Analytics)
  • Support marketing and retargeting activity where you have given consent (for example, via Meta Pixel)

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences through our cookie banner or your browser settings at any time.

8. How Long We Keep Your Data

We keep your personal data only for as long as reasonably necessary for the purposes described in this policy, including to meet any legal, accounting, or reporting requirements.

As a general guide:

  • Order records are retained for up to 6 years for tax and accounting purposes
  • Marketing data is kept until you withdraw consent or your details are removed during our annual list review

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request erasure of your data in certain circumstances
  • Restrict or object to certain types of processing
  • Receive your data in a portable format
  • Withdraw consent at any time where we rely on consent (for example, for marketing)

To exercise any of these rights, please contact us at info@artdubba.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

Art Dubba 115 Canterbury Road, Harrow, HA1 4PA Email: info@artdubba.co.uk Website: www.artdubba.co.uk